Returns Policy

Eligibility: Items must be returned within 14 days of the purchase date. Items must be in their original condition, unused, and in their original packaging. A receipt or proof of purchase is required. ((Non-returnable Items: Perishable goods (e.g., food, treats). Personal electronics items (e.g., grooming products). Gift cards. Sale items.(you received an incorrect or defective item, etc.)).

Refund Process: Inspection: Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Late or Missing Refunds: If you haven’t received a refund within the stated time, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at +971563497541 3. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at selimbabor243@gmail.com and send it.

Shipping

We can ship to virtually any address in the UAE. Note that there are restrictions on some products, and some products cannot be shipped to destinations.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use.